FAQS

FREQUENTLY ASKED QUESTIONS

1. Where do you ship?

We currently only ship within the United States.

We do not offer shipping to other countries at this time.

2. How long does shipping take?

Our standard delivery times are:

  • Handling Time: 1–2 Business Days
  • Transit Time: 5–8 Business Days
  • Estimated Delivery: 6–10 Business Days
4. How can I track my order?

Once your order is shipped, you’ll get a shipping confirmation email with your tracking number.

You can check your order status using your Order Number and Email Address or your Tracking Number on our Track Your Order page.

5. What payment methods do you accept?

We accept the following payment methods:

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Apple Pay
  • Google Pay
  • Link
6. What should I do if my package is lost or damaged?

Please contact us as soon as possible and include:

  • Your Order Number
  • Photos of the package or product (if applicable)
  • A brief description of the issue

We’ll work with the shipping carrier to help resolve the problem.

7. How can I contact Sweatro?

We're happy to help!

🌐 Website: https://www.sweatro.com/

📧 Email: support@sweatro.com

📞 Phone: +1 (713) 532-4650

📍 Address: 7598 Harwin Dr. Ste 140

Houston, TX 77036 United States

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS