🚚 Shipping Policy – Sweatro

Effective Date: July 25, 2026

Thank you for shopping with Sweatro.
We work hard to make sure your orders are sent quickly, safely, and reliably across the United States. Every order is handled with care, packaged properly, and shipped so that it arrives at your home. Please read the shipping policy below for more information about how we ship, deliver, track your order, and how to get help if you need it.

📦 Shipping Coverage

We deliver to customers all across the United States.
Right now, we don’t offer shipping to other countries.

  • FREE Shipping is available for all orders within the United States.

  • All prices are listed in United States Dollars (USD).

  • You don’t need to sign up or join anything to get free shipping.

⏱ Order Processing & Delivery

When you place an order and your payment is confirmed, our team starts packing your order to send it out.

  • Handling Time: 1–2 Business Days (Monday–Friday)

  • Transit Time: 5–8 Business Days (Monday–Friday)

  • Estimated Delivery: 6–10 Business Days

  • Order Cut-Off Time: 5:00 PM (GMT-06:00) Central Standard Time (Houston)

Orders placed after the daily cut-off time, on weekends, or on public holidays will be processed on the next business day.

🔍 Track Your Order

As soon as your package is shipped, you'll receive a shipping confirmation email containing your tracking number.

To check the status of your shipment, visit our Track Your Order page.

Simply enter your Order Number and Email Address or your Tracking Number to view real-time updates from dispatch to delivery.

🚛 Shipping Partners

We work with trusted shipping carriers, including UPS, USPS, FedEx, DHL, and other reliable logistics providers to ensure your order arrives on time and safely.

📍 Change of Shipping Address

Please double-check your shipping address before placing your order.

If you need to change your shipping address after placing your order, please contact us within 24 hours. We will do our best to update it before your order ships. Once an order has been shipped, we cannot guarantee address changes.

Email: support@sweatro.com

Phone: +1 (713) 532-4650

📦 Multiple Shipping Addresses

We cannot ship one order to multiple addresses.

If you need products delivered to different locations, please place a separate order for each shipping address.

⚠ Incorrect Shipping Address

Customers are responsible for providing a correct and complete shipping address during checkout.

If a package is returned because of an incorrect or incomplete address, additional shipping charges may apply before the package can be reshipped.

⏳ Shipping Delays

While we always strive to deliver your order within the estimated delivery timeframe, delays may occasionally occur due to weather conditions, holidays, carrier issues, or other circumstances beyond our control.

If your order has not arrived within 11 business days after shipment, please contact our customer support team. We will investigate the status of your order and help resolve the issue.

📦 Lost, Damaged, or Missing Packages

If your package arrives damaged, appears to be lost, or contains missing items, please contact us immediately.

Please include:

  • Your Order Number

  • Photos of the damaged package or product (if applicable)

  • A brief description of the issue

Our support team will work directly with the shipping carrier to investigate the issue and provide an appropriate solution whenever possible.

📞 Contact Information

If you have any questions regarding shipping, delivery, tracking, or your order, please contact us.

Website: https://www.sweatro.com/

Email: support@sweatro.com

Phone: +1 (713) 532-4650

Business Hours:

Monday – Friday

9:00 AM – 5:00 PM (GMT-06:00) Central Standard Time (Houston)

Address: 7598 Harwin Dr. Ste 140, Houston, TX 77036 United States